Airfix customer service

Dave W

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Dave
#1
I started building the Airfix 1/24 Typhoon a few weeks ago. All was going well until over Easter I realised the upper wing halves were missing from my kit!.Everything was sealed in plastic bags when I bought it. So Airfix must have forgot to put them in.So I emailed them yesterday. And the parts were delivered to my home today!.So I'd like to give a big thumbs up and Thankyou to Airfix.I will certainly be buying more of their kits.
 

papa 695

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Ian
#2
I think Airfix have really upped their game lately Dave.
 

Dave W

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#3
I think Airfix have really upped their game lately Dave.
I phoned them first and was told to go on their web site. So I wasn't very hopeful .Very surprised when I got an answer a couple of hours later!.