Spam mail

Discussion in 'Site Feedback' started by Awins, Oct 26, 2017.

  1. Awins

    Awins SMF Poster

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    Does anyone know my updates from the forums keep going to my spam mail.
    Ive checked my account settings and all appears to be ok.
    This has only started doing this for about 3 weeks.
     
  2. John

    John Administrator Administrator Moderator

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    What mail client are you using? Can’t you whitelist the sender?
     
  3. Thorbrand

    Thorbrand Active Member

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    I know with microsoft outlook for example, you can highlight the tick box next to the e-mail you don't want to be junk and select 'Not Junk mail' then usually all messages from that sender should appear in your main inbox
     
  4. Awins

    Awins SMF Poster

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    Im using hotmail. Ive selected not junk mail and then it appeard in my in box. But then new ones still appear in my spam.
     
  5. John

    John Administrator Administrator Moderator

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    Are they going in now?
     
  6. Awins

    Awins SMF Poster

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    Yes last one was at 19.40
     
  7. John

    John Administrator Administrator Moderator

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    I changed the outgoing mail server for the forum just in case the default one had been blacklisted but it looks like it’s Hotmail that has a problem.
     
  8. Awins

    Awins SMF Poster

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    Ok John, thank you for helping.
    Cheers Alan
     

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